Mobile Money Ecosystem in Somalia

Usages of Mobile Money

Mobile phone penetration is very high in Somalia, with as many as 92% of Somalis above 16 owning one or more phones

Mobile money usage is widespread with 80% of people being mobile money users. Of those, 76% own a mobile money account and an additional 4% either use an account of someone they know, or perform an over-the-counter transaction with an agent or at a shop

Mobile money is relatively more used by urban residents and nomads, with 78% of urban residents and 86% of nomads having personally subscribed to mobile money, versus 66% of rural residents and 60% of IDPs

Mobile money is widely used by Somali women (86% of women use mobile money, versus 74% for men), which creates opportunities for closing gender inequalities

59% of the most vulnerable households subscribed to mobile money services in the last 1-2 years, which signals a very high adoption of mobile money among the most vulnerable during the last drought. The least vulnerable were the fastest to adopt mobile money, with about 75% subscribing to mobile money before the drought started

9% starting using mobile money to cope with the drought, and 8% started using it to facilitate their move from their former places of residence or in anticipation of moving. Among those who did so, nomads are over-represented

Sending and receiving money domestically as well as paying for groceries are the most commonly used services across population categories. Receiving money from abroad through mobile money is also common, although much less so for the most vulnerable. Using mobile money for borrowing purposes is most common among the most vulnerable

Somalis value mobile money for increased ease in performing financial transactions and savings gained in time and money. Access to financial services through mobile money has contributed to reducing vulnerability. Indirect positive impacts on resilience include savings in time and money, and increased connectedness to the family and community, which is also important in times of crisis

Phone ownership
Mobile money account subscription
Timeline of subscription
Reasons for using mobile money
Perceived benefits of mobile money
Opinion on whether mobile money is helpful during…