The ICT Sector Unit of the World Bank Group has been working with the Central Bank of Somalia (CBS),
the Ministry of Posts, Telecommunications and Technology (MPTT) and the Ministry of Finance (MoF)
of the Federal Government of Somalia (FGS) to provide a multi-phased programme of technical support
for the ICT legal and regulatory framework and enabling environment.
Altai Consulting has been selected by the World Bank to carry out the programme’s research component
and collect supply and demand side market data on the mobile money ecosystem in Somalia.
The research team used mixed research methods to look into the current use of mobile money and the wider
state of the mobile money industry in Somalia.
In particular the quantitative survey (~1,800 respondents)
covered all economic zones and federated states in Somalia, with field teams deployed in both urban and rural areas.
The research used a combination of landscape mapping, qualitative analysis, descriptive statistical analysis
and econometric modelling to provide evidence-based advice on how to bring Somalia’s mobile money ecosystem
to the next level, improve financial inclusion for bottom of the pyramid populations and increase the sector’s
economic contribution to the development of the country.
The analysis helped frame the programme’s second component,
an operational component that will work to develop service(s) enabling civil servants to receive and send money
from their mobile phone, including for salary payments and utility bill payments.